Is My Internet Down?

If you are reading this: Your internet is working.

Troubleshooting a Slow Internet Connection

If your internet connection is loading slowly, there are several steps you can take to troubleshoot the issue:

  1. Restart your router: Sometimes, simply restarting your router can fix slow internet speeds. To do this, unplug your router from the power outlet and wait a few seconds before plugging it back in.
  2. Check for outages: Check with your internet service provider (ISP) to see if there are any outages or maintenance work in your area that could be causing slow internet speeds.
  3. Check for malware: Malware can slow down your internet connection by using up your bandwidth. Run a malware scan on your computer to check for and remove any malicious software.
  4. Check for network congestion: If you are on a shared network, other devices may be using up a lot of bandwidth, which can slow down your internet connection. Try disconnecting some devices from the network to see if it improves your speeds.
  5. Check your router's settings: Make sure that your router is configured optimally for your internet connection. This may include adjusting the channel, enabling Quality of Service (QoS) settings, or disabling unused features.
  6. Check for outdated hardware: If you are using old or outdated hardware, such as an old router or modem, it may not be able to keep up with modern internet speeds. Consider upgrading to newer equipment to improve your speeds.
  7. Check your connection speed: Run a speed test to check your actual connection speed and compare it to the speed you are paying for. If your speeds are significantly lower than what you are paying for, contact your ISP to troubleshoot the issue.

In the United States, a good internet speed is generally considered to be 25 Mbps or higher for downloads and 3 Mbps or higher for uploads. These speeds are sufficient for most online activities, including streaming video, browsing the web, and downloading files.

Keep in mind that the actual internet speeds you need may vary depending on your specific online activities and the number of devices connected to your network. For example, if you have a large household with multiple people streaming video or playing online games at the same time, you may need higher speeds to ensure that everyone's devices can connect to the internet smoothly.